I started using the services of West Labs Scientific because I've known Rich for over five years and his work has always been of the highest quality. Once my samples are received for flow cytometry I never have to wait more than a day to receive my data and it's always very clear and of publication quality. If there are any specifics of the analysis that I don't quite understand Rich is always great about talking me through the details. I've always known Rich's work ethic to be second to none but with West Labs Scientific I've found that there is even more personal attention to my projects. And whether I email a question late at night or even on a weekend I've always received an answer to my questions by the next day.
Lead Scientist, California, USA:
West Labs Scientific is an excellent resource. They have such prompt and knowledgeable service that you wonder why you should take the time to run your samples when they will have it the next day! If you need to look at your data in finer detail than the initial run, they are very responsive and do exactly as requested. A most excellent service indeed.
Lead Cell Biologist, Michigan, USA:
I have had the pleasure of working closely with West Labs over the past year. Following Rich West's (owner) arrival at the Southwest Michigan Innovation Center , our company rapidly developed a strong collegial relationship with West Labs. Rich's prior experience and vast knowledge regarding the services offered at West Labs gave our company the ability to explore previously unavailable technologies. Rich was instrumental in assisting our company with the development of a new assay that led to the expansion of our service catalog. Our company currently contracts services to West Labs on a regular basis and the attention to detail, quality of data, turnaround time, and overall customer service experience provided by West Labs is second to none. I would highly recommend West Labs to any company in need of flow cytometry services.
Lead Scientist, Michigan, USA:
I am very pleased with the accuracy and reliability of the data that we receive from West Labs. Having switched over to them from our previous provider of flow cytometric analysis, I see a world of difference in the services that we've been provided. Their clear and concise data reports and quick response times have been contributing factors in helping us to better serve our own clients. West Labs is a pleasure to work with and I highly recommend their services.
Cell Biologist, Michigan, USA:
West Labs continues to exceed my expectations with accurate and comprehensive data packages, quick turnaround times and excellent customer service. I would highly recommend West Labs to any company for their flow cytometry needs.
Stem Cell Biologist, California, USA:
As one of the original clients of West Labs Scientific, I unreservedly recommend the FACS services of West Labs Scientific. West Labs is incredibly knowledgeable, helpful, enthusiastic and professional. In my experience, West Labs has always operated with the highest level of skill, immediacy and integrity.
